Terms and Conditions
1. We may change these Terms and Conditions from time to time without notice. Changes will apply to any subsequent orders. When placing an order you are agreeing to Spunkerella's Terms and Conditions.
2. All prices are in Australian dollars.
3. Our aim is ensure that your order is received within the time frame indicated, however delays are occasionally inevitable as we cannot accept responsibility for delays due to unforeseen circumstances.
4. Prices, availability and estimated delivery times are subject to change at any time.
5. Our products are not to be sold on any auction websites eg eBay, eBid, Oztion, Online Auction.
1. Please follow care instructions. You will find these on the flipside of your garments tag and in more detail on our facts and questions page.
1. We have made every effort to display as accurately as possible the colours of our products that appear on our site. However, as the actual colours you see will depend on the monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Returns and Exchanges
1. We love and take great pride in our products and know you will be delighted with your purchase. However if your are not 100% happy with your order, we will exchange your purchase. Please note no exchange will be given for change of mind. If you are wanting to return an item, email us your name, address and details of the item purchased, including the reason for return. All returns must be approved by Spunkerella. You will then receive a returns confirmation number which must be displayed on the outside of the returned merchandise parcel. Parcels without a valid returns confirmation number will be returned to sender.
2. All items must be returned within 7 days of the original delivery date with original tags, not have been washed or worn and be in the original condition. If we discover that the merchandise has been used or tampered with in any manner, your items will be sent back to you at your shipping cost.
3. All exchanges not due to quality are at your cost including all shipping. As we cannot accept any responsibility for your return shipments being lost or damaged in transit we suggest that you insure your shipment.
Pricing and payment
1. All invoice total prices are inclusive of GST.
2. Total payment to be finalised upon ordering.
3. PayPal offers a secure method of payment. Visa, Mastercard, American Express can be used.
4. When using the credit card option, this payment process is instant.
5. Direct bank deposit method of payment may take a few days to appear. Your order will be processed as soon as funds have been cleared.
6. All orders within Australia are sent via Australia post, express, registered, or courier, once posted will take 1-5 days depending on location.
7. International orders are sent via Australian Post registered Air Mail, once posted will take up to 1-2 weeks depending on location.
8. Please note that larger orders may incur an extra shipping cost.
9. Should you require further information regarding payment methods, inquires about shipping rates, or request to arrange alternate delivery please email us at firstname.lastname@example.org
1. Spunkerella Pettiskirts and Pettiflirts are made to order. The manufacturing process may take up to approximately 6 weeks.
1. All designs and web content remain the property of Spunkerella. No content on this site is allowed to be copied, shared or saved without the prior written consent of the owner.